Effective Date: January 01, 2025

FaithCare Health (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or receive our healthcare services.

By using our services or accessing our website, you consent to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Mailing address
  • Insurance details
  • Medical history and health information (when booking appointments or receiving services)

Technical Data

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system

How We Use Your Information

We use your information to:

  • Provide medical and wellness services
  • Schedule and manage appointments
  • Communicate with you about your care
  • Respond to inquiries and support requests
  • Process billing and insurance claims
  • Improve our website and patient experience
  • Comply with legal or regulatory obligations

We do not sell, trade, or rent your personal information.

HIPAA Compliance

As a healthcare provider, FaithCare Health follows the Health Insurance Portability and Accountability Act (HIPAA). We ensure your Protected Health Information (PHI) is secure and disclosed only as allowed or required by law.

Information Sharing

We may share your information with:

  • Licensed healthcare providers for treatment
  • Insurance companies for claims processing
  • Third-party service providers (e.g., booking platforms or email tools)
  • Legal authorities if required by law

All third parties are bound by confidentiality agreements and are only given access to data necessary to perform their functions.

Cookies and Analytics

We use cookies and similar technologies to:

  • Analyze website traffic
  • Enhance user experience
  • Customize website content

You can choose to disable cookies through your browser settings.

Data Security

We take appropriate measures to protect your information:

  • Encrypted data storage
  • Secure communication protocols (SSL)
  • Access controls for sensitive information

While we strive to protect your data, no method is 100% secure. Use our website at your own risk.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (when allowed by law)
  • Withdraw consent for communications
  • File a complaint if you believe your privacy rights have been violated

To make a request, email us at info@faithcarehealth.com or call 808-746-2677.

Children’s Privacy

Our website and services are intended for individuals 18 and older. We do not knowingly collect personal data from children under 13.

Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Please check back periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

FaithCare Health

📍 1003 Bishop St., Pauahi Tower, Suite 460, Honolulu HI 96813
📧 info@faithcarehealth.com
📞 808-746-2677